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Frequently Asked Questions
Find quick answers to common questions about our innovative jogging shoe for horses and how it can improve their welfare, soundness, and performance.
FAQs
Find answers to commonly asked questions about our jogging shoes, including sizing, care instructions, usage scenarios, and benefits.
Contact the dealer who sold you the shoes. They will contact us, and if it is a warranty case, we will replace the shoes.
First it is important to check that the shoes are installed correctly on the horse and that they are the correct size. Check with the How to Use videos. If the shoes still twist it may be that the hoof shape does not fit the shoe, talk to your dealer to see if you need a different model.
Generally, if the hoof has just been trimmed the width and length are right on the borderline between sizes you should choose the larger size. If the hooves are at the point where they are due for a trim then you can choose the smaller size. However, we would recommend you use the Equine Fusion Fit Kit to ensure that you get the best fit in this instance.
You have to choose the larger size hoof boot.
Measure the length and width of each hoof and use the size guide under each model. Alternative you can print out the hoof measurement chart and use that to measure the hoof.
On our Locate Dealer page you will find a map of all our dealers, and you can easily search for your closest dealer.
This will vary from horse to horse. Based on all experience so far, we can say that the shoes will last between 6 months to 2 years. Most of the shoes lasts up to one year but in some cases with some horses they last less.